FAQs for Silver Limo- your Dallas Limo
Here are our Frequently Asked Questions. Click on the question to view the answers below. If any of your questions are not answered, please contact us.
Q: How much does it cost to rent a limo?
Q: Is there a minimum number of hours required?
A: Yes, we require a 4 hour minimum. Special holidays and Prom season have a 6 hour minimum.
Q: Do I have to pay for each stop we make when I rent a limo?
A: Your hourly rental comes with unlimited stops. Transfers are only 1 ride, no stops.
Q: What is a transfer?
A: A transfer is a pick up at 1 location at a specific time and taken directly to another location and dropped off. There is not an hourly minimum, there are no additional stops, it is not round trip. I.e., pick you up at home, take you to the airport.
Q: What time do you close?
A: We answer phones 24 hours a day, 7 days a week. Our vehicles are available for rental 24 hours a day, 7 days a week. The office is staffed Monday through Friday 9am to 5pm.
Q: What is your cancellation policy?
A: We take deposits to hold the vehicle for you, so any payments or deposits made to hold your reservation are non-refundable once made.
Q: Do you stock the limo with alcohol?
A: We stock the limos with complementary ice and bottled water on all hourly rentals only. You are welcome to bring your own alcohol aboard if everyone is of drinking age.
Q: Can we smoke or eat inside the limos?
A: We do NOT allow any smoking or eating inside the vehicles. Your chauffeur can stop for as many cigarette or food breaks needed on hourly rentals, not applicable to transfer services.
Q: Does the price include the chauffeurs tip?
A: We let you tip based on your service, we do not include it in the price. This is their livelihood, so Tip your chauffeurs 20-25%.
Q: We have 11 people; can we squeeze into a 10-passenger limousine?
A: Insurance will only cover up to the amount of people the vehicle is regulated for. We must stick to the regulated number of passengers for safety reasons.